You must map your distribution codes in Oracle Utilities Customer Care and Billing with the appropriate GL Accounts in the Oracle E-Business Suite Revenue Accounting GL. First configure the distribution codes and then assign them to various entities within the Oracle Utilities Customer Care and Billing applications.
Oracle Applications GL accounts are structured using account segments. These are set up in your existing Oracle E-Business Suite Revenue Accounting system according to your business practices. Oracle Utilities Customer Care and Billing distribution codes must be configured to mirror the segments & Values in Oracle E-Business Suite Revenue Accounting. The segment positions are fixed in Customer Care and Billing so that the first segment is Account, the second segment is Department ID, and so on, as shown in the following table.
When interpreted by the standard mapping in the product this GL Account String in the sub ledger equates to the following in the Oracle JD Edwards EnterpriseOne Financial Management GL:
To successfully execute extracts from Oracle Utilities Customer Care and Billing, two processes must be configured with the appropriate batch parameters and set to run on a scheduled basis. These processes can be scheduled using the Oracle Utilities Customer Care and Billing scheduling tool or an enterprise scheduler that meets the open architecture standards used by Oracle Utilities Customer Care and Billing.